Dish Networks India

A user Gopal Krishnan posted this on the forums, I thought it would be good to post it on the main website:

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Many of you will be having this dilemma.

The barrage of advertisements wont do any good either.
You can go by your neighbour’s decision and feel safe or may be you can take your own decision.

I hope my experience will help.

Wanted to take DTH, because cable quality was pathetic and they kept wanting more money. Initially wanted to take dish TV since they have packages. But i found a lot of complaints in this forum regarding customer service. And Tata is a respected brand. Hence the dilemma.

1].But dishtv has been here for two years or so and naturally they might be having more user complaints. So i was not realy scared by that alone.

2].Visit a demo of both. That is very important.

3].The remote: I felt the the remote of tata is too bulky. This is one stuff that you are going to use continously. You dont want have a brick in your hand. Dish TV remote is very handy. [why cant they have a remote locator switch on the TV or set top box like for cordless phones? I keep misplacing the the remotes [now 5 of them!]

4] Interface: changing from one channel to another [which you will be doing every five minutes or so!] is rather clumsy in tata sky. one Big blue banner appears in which you can select and you have to push another button to let it dissappear. very annoying! [the dish blue banner dissappears on its own quickly although i still wish it was more subtle or if there was an option to hide it altogether] Also there is a disturbing bright blue screen which appears for a moment between channels, as they are changed, which is disturbing. [DishTV screen is black between channels like in many tvs and is better. Why cant they have channels that change instantly like in old tvs?] Also i like the way you can arrange favourite channels. [may be there in sky TV, i dont know]

5]picture quality is the same in both. nothing to select there.

6] you have to pay for the wire from your terrace to TV for dishTV[ Rs 10 for every meter and you have to pay around 150] relocation fee for tata is 1000. less for dish.

7] Sun TV channels are available only in dish as of now.

8] packages are available only in dish as of now. I took maxi [everything for 300 a month] Six months free in dish and three in tata.

I selected Dish TV they installed within 24 hours and i had no problems till now. [1 month now]. Havent had the oppurtunity to call in their customer service. so i cant tell you anything about that. Hope it remians that way!

i went for dish because of the remote and the way you change and select channels which were more user friendly.

Please do see both at a demo or better at a house where it is installed and try changing channels and go through the menu etc and decide for yourself which is user friendly. Costs are almost the same and hope they come down. They will, once Reliance comes in!

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Thank you Gopal for such a wonderful guide!

Mr. Channel