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as a bigtv user and on behalf of other users i would like to get some clarifications..please contribute everyone..

1.. will the software problem ever get fixed? what are the chances?

2..is the problem due to less stb memory or just a software bug?

3.. will there be a situation that we will be asked to exchange our old stb with new ones to counter the software problem, if its a stb prob?

4..any idea whether next software upgrade will happen anytime soon? any one called customer care to enquire? please post their replies..

5...is bigtv curently using opentv software??

6..will the problems aggravate with adding of more channels? ( i think, maybe thats why they have not added any channels yet)

all members please post your views which would be of great help to all bigtv users and future users of bigtv...

SOD rules!!!
Quote:1.. will the software problem ever get fixed? what are the chances?

Well they have arrangements of OpenTv so you can expact same software as Reliance IPTV users using it now and this problems will be fix. Infact new STB comming from this month are better then ours.

Quote:2..is the problem due to less stb memory or just a software bug?
Both no. It is because of wrong software design and coding which makes STB slower. It need faster function.

Quote:3.. will there be a situation that we will be asked to exchange our old stb with new ones to counter the software problem, if its a stb prob?

If you have STB problems then it can be corrected.

Quote:4..any idea whether next software upgrade will happen anytime soon? any one called customer care to enquire? please post their replies..

Yes it will be soon as DVR is also comming soon so it needs software upgrade.

Quote:5...is bigtv curently using opentv software??

No, Tested in June 2008 with iNews service but removed.

Quote:6..will the problems aggravate with adding of more channels? ( i think, maybe thats why they have not added any channels yet)

Well it is slower because Astro is using 4 TP if MeaSat 3 which will be empty from next month and Reliance will take those 4 Transponder which helps to add upto 140 channels.
(11-17-2008 08:44 PM)Dish Wrote: [ -> ]
Quote:1.. will the software problem ever get fixed? what are the chances?

Well they have arrangements of OpenTv so you can expact same software as Reliance IPTV users using it now and this problems will be fix. Infact new STB comming from this month are better then ours.

Quote:2..is the problem due to less stb memory or just a software bug?
Both no. It is because of wrong software design and coding which makes STB slower. It need faster function.

Quote:3.. will there be a situation that we will be asked to exchange our old stb with new ones to counter the software problem, if its a stb prob?

If you have STB problems then it can be corrected.

Quote:4..any idea whether next software upgrade will happen anytime soon? any one called customer care to enquire? please post their replies..

Yes it will be soon as DVR is also comming soon so it needs software upgrade.

Quote:5...is bigtv curently using opentv software??

No, Tested in June 2008 with iNews service but removed.

Quote:6..will the problems aggravate with adding of more channels? ( i think, maybe thats why they have not added any channels yet)

Well it is slower because Astro is using 4 TP if MeaSat 3 which will be empty from next month and Reliance will take those 4 Transponder which helps to add upto 140 channels.


thanx dish..i was curious to whether i will have to change my current stb?....mr.dish, have u enquired to cc about software upgradation??
Well I am sure CC have no information about even we know better then them.Big Grin
Mr Dish also could u plz advise which set top box should we try to buy when we buy Big Tv...thanx
(11-17-2008 09:15 PM)cool_dude_768 Wrote: [ -> ]Mr Dish also could u plz advise which set top box should we try to buy when we buy Big Tv...thanx

Well if you not buy BIG TV yet then better wait for atleast few days as new Koan made STB is coming and We know Koan is reputed one.
mr.dish who told u that they are coming up with new kaon stb
(11-17-2008 09:37 PM)ajiet12 Wrote: [ -> ]mr.dish who told u that they are coming up with new kaon stb

Well if you read that HDTV and DVR service article sometime back in DTH new section, they mention about it.
dish does thois mean interactive services are gonna slow stb
BIG TV Advantages:

BIG TV is using the MPEG-4 technology which provides more space to carry channels then MEPG2. At the moment BIG TV channels providing 186 TV channels and 10 radio channels. They also have plan to add more then 250 channels in next few months. The MPEG Compression will allow space for much more channels as compared to Dish TV and Tata Sky.
BIG TV has better picture quality then any other DTH. You can’t find pixellation problems on any channels and really enjoy digital quality. Sounds also better then other DTH providers due it being of Digital Quality, one can honestly say that Big TV can promote true DVD quality pictures as well as DVD quality sound (Although not the best, but still good)
Their starting offers and packages are better then other DTH and provide more channels. Which will mean we will get more while paying less! Reliance is known to crush the market this way and they’re doing nothing different.
One of the big advantage of BIG TV is they have all popular channels except Sports channel in their base pack which only cost Rs 175/month. This package contains all of the most popular channels
You can enjoy crystal clear picture quality with BIG TV.
You can enjoy 12 channels on one screen with their Select option, which means there will be no more troublesome channel switching.
During rain, BIG TV’s signals are working better then other DTH and you hardly found Signals loss. This is because Big TV has learned from the experience of Tata Sky and DishTV about how to prevent signal loss in rain.
You have detailed EPG for 2 days right now and it will be 7 days soon. You will also be able to set reminders for programs seven days in advance so you will never forget or miss another program again!
You have Toll Free numbers for your help.

But as it is said, nothing can really be flawless. Therefore there are some disadvantages with Big TV as well, albeit they are heavily outnumbered by the positive points, nevertheless, here they are:

BIG TV STB has random problems. Possibly because I was trying it when it was still in Beta stages? However all the problems have since been reported and most likely would have been fixed by now.
Channel navigation is slower, it takes a little more time to browse through them.
BIG TV logo is quite big, although it would be corrected in future.
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