Installation Issues

[bigster]

problem is...today is 30th...tomorrow 31st...i have asked my cable guy to remove the connection...if big tv delays it..i will have to depend on DD for entertainment ...with festival next week..not a good situation to b in sir.

big tv team shud employ more in their installation team....when they can spend so much on promotions...surely they must on technical team too..

[Dish]

(08-30-2008 01:05 PM)bigster Wrote:  problem is...today is 30th...tomorrow 31st...i have asked my cable guy to remove the connection...if big tv delays it..i will have to depend on DD for entertainment ...with festival next week..not a good situation to b in sir.

big tv team shud employ more in their installation team....when they can spend so much on promotions...surely they must on technical team too..

Yes you are right and I also read that you have rain their may be it makes dealy.

Now do this Call their Customer Care or R world told them to id fast. If they not do in next 24 hours then do send me PM your smart Card number so I can do something for you.

[mj786]

(08-30-2008 01:01 PM)Dish Wrote:  He He

Why you are waiting for it? You know it what you need to do.

I need to watch those channels after activation.. which can be done only by them otherwise there was no reason for me to be without it till now.. i have all vouchers etc.. and also Work Order No. and you are also not helping with your ISP

And as i have dishtv so i am not much worried about Bigtv installation..

[bigster]

Thanx sir...will wait till Monday..till then my cable connection will b there..

[deva_paul]

(08-30-2008 01:08 PM)Dish Wrote:  

(08-30-2008 01:05 PM)bigster Wrote:  problem is...today is 30th...tomorrow 31st...i have asked my cable guy to remove the connection...if big tv delays it..i will have to depend on DD for entertainment ...with festival next week..not a good situation to b in sir.

big tv team shud employ more in their installation team....when they can spend so much on promotions...surely they must on technical team too..

Yes you are right and I also read that you have rain their may be it makes dealy.

Now do this Call their Customer Care or R world told them to id fast. If they not do in next 24 hours then do send me PM your smart Card number so I can do something for you.

I am from chennai and Iam also having the same issue can you please help

[Dish]

(08-30-2008 01:21 PM)deva_paul Wrote:  

(08-30-2008 01:08 PM)Dish Wrote:  

(08-30-2008 01:05 PM)bigster Wrote:  problem is...today is 30th...tomorrow 31st...i have asked my cable guy to remove the connection...if big tv delays it..i will have to depend on DD for entertainment ...with festival next week..not a good situation to b in sir.

big tv team shud employ more in their installation team....when they can spend so much on promotions...surely they must on technical team too..

Yes you are right and I also read that you have rain their may be it makes dealy.

Now do this Call their Customer Care or R world told them to id fast. If they not do in next 24 hours then do send me PM your smart Card number so I can do something for you.

I am from chennai and Iam also having the same issue can you please help

Yes no problem! Do contact your delar or R world to do installation. Also take a complain number from 1800 200 9001. So You can show it to them and ask to do fast.

[Dish]

(08-30-2008 01:11 PM)bigster Wrote:  Thanx sir...will wait till Monday..till then my cable connection will b there..

Don't call me sir. Say only Amit.

[Dish]

(08-30-2008 01:11 PM)mj786 Wrote:  

(08-30-2008 01:01 PM)Dish Wrote:  He He

Why you are waiting for it? You know it what you need to do.

I need to watch those channels after activation.. which can be done only by them otherwise there was no reason for me to be without it till now.. i have all vouchers etc.. and also Work Order No. and you are also not helping with your ISP

And as i have dishtv so i am not much worried about Bigtv installation..

You need to pay 10,00,000 Rs now to get all channels. Well my ISP will not do anything as he is only do in Surat. But we have good service team here as they are handling 100 to 150 installation per day. They are also using non BIG TV techinical person and trained them to install. So in South Gujarat most of installation completed in 12-24 hours from order.

[deva_paul]

(08-30-2008 01:27 PM)Dish Wrote:  

(08-30-2008 01:21 PM)deva_paul Wrote:  

(08-30-2008 01:08 PM)Dish Wrote:  

(08-30-2008 01:05 PM)bigster Wrote:  problem is...today is 30th...tomorrow 31st...i have asked my cable guy to remove the connection...if big tv delays it..i will have to depend on DD for entertainment ...with festival next week..not a good situation to b in sir.

big tv team shud employ more in their installation team....when they can spend so much on promotions...surely they must on technical team too..

Yes you are right and I also read that you have rain their may be it makes dealy.

Now do this Call their Customer Care or R world told them to id fast. If they not do in next 24 hours then do send me PM your smart Card number so I can do something for you.

I am from chennai and Iam also having the same issue can you please help

Yes no problem! Do contact your delar or R world to do installation. Also take a complain number from 1800 200 9001. So You can show it to them and ask to do fast.

But I am unable to get the CC their No. is always Busy. When I checked with the dealer he is always giving three days time.

[Dish]

(08-30-2008 02:28 PM)deva_paul Wrote:  

(08-30-2008 01:27 PM)Dish Wrote:  

(08-30-2008 01:21 PM)deva_paul Wrote:  

(08-30-2008 01:08 PM)Dish Wrote:  

(08-30-2008 01:05 PM)bigster Wrote:  problem is...today is 30th...tomorrow 31st...i have asked my cable guy to remove the connection...if big tv delays it..i will have to depend on DD for entertainment ...with festival next week..not a good situation to b in sir.

big tv team shud employ more in their installation team....when they can spend so much on promotions...surely they must on technical team too..

Yes you are right and I also read that you have rain their may be it makes dealy.

Now do this Call their Customer Care or R world told them to id fast. If they not do in next 24 hours then do send me PM your smart Card number so I can do something for you.

I am from chennai and Iam also having the same issue can you please help

Yes no problem! Do contact your delar or R world to do installation. Also take a complain number from 1800 200 9001. So You can show it to them and ask to do fast.

But I am unable to get the CC their No. is always Busy. When I checked with the dealer he is always giving three days time.

Ok I would suggest to use their phone line around 10 PM or early morning till 9 AM. Also you took it from dealer so now go their and told him that I need installaion fast or take ISP numbers from him and call direct to ISP person with your Work Order number so he can do fast.