Solutions to Tata Sky problems on SaveOnDish

[Dish]

(09-05-2008 09:46 AM)mj786 Wrote:  

(09-05-2008 07:38 AM)dcosmopolitan Wrote:  - Your name: Himanshu Mathur
- STB number: Unknown
- Client ID: xxxxxxxxxx
- Customer since: March 2007
- Description of the problem: I have a multiroom subscription with 2 STB's but the problem is when we switch off first STB other STB also shows signal unavailable message. I have been facing the problem since August 2008.
- Having problem since: August 2008
- Expected solution : I hope u can solve this so that we dont have to keep the first STB On for viewing On 2nd STB.




Thanks in anticipation!!

Try using Dual LNB near the Dish.. then you wont face this problems.. I think right now you are using just single LNB and connected to other STB via loopout.. right?

Well I agree with you.

[amatan]

(09-05-2008 07:38 AM)dcosmopolitan Wrote:  - Your name: Himanshu Mathur
- STB number: Unknown
- Client ID: xxxxxxxxx
- Customer since: March 2007
- Description of the problem: I have a multiroom subscription with 2 STB's but the problem is when we switch off first STB other STB also shows signal unavailable message. I have been facing the problem since August 2008.
- Having problem since: August 2008
- Expected solution : I hope u can solve this so that we dont have to keep the first STB On for viewing On 2nd STB.


Thanks in anticipation!!

Even TS expert like Ajuravi doesn't have an answer for you I think in that case no one can help you.

[ajuravi]

(09-05-2008 07:38 AM)dcosmopolitan Wrote:  - Your name: Himanshu Mathur
- STB number: Unknown
- Client ID: ********
- Customer since: March 2007
- Description of the problem: I have a multiroom subscription with 2 STB's but the problem is when we switch off first STB other STB also shows signal unavailable message. I have been facing the problem since August 2008.
- Having problem since: August 2008
- Expected solution : I hope u can solve this so that we dont have to keep the first STB On for viewing On 2nd STB.


Thanks in anticipation!!

Please delete the subscriber id of yours in the forum as it might lead you to some problems.............

If you wanted to provide your susbcriber id to someone please PM it to concern person rather than declaring it public.........

I have faced some problems when my subscriber id was revealed.............

[ajuravi]

To resolve your problem kindly call the technical support of TS and try to resolve it my friend.........

[amatan]

(09-05-2008 12:10 PM)ajuravi Wrote:  To resolve your problem kindly call the technical support of TS and try to resolve it my friend.........

Why when expert like you are here? You have insulted me and my belief about your ability.

[mj786]

(09-05-2008 12:10 PM)ajuravi Wrote:  To resolve your problem kindly call the technical support of TS and try to resolve it my friend.........

hmm.. thats not the way to answer mate..

[ajuravi]

I am not that good in technicalilities person to solve his query............but funcationally i am too good.

Problems does not only includes technical issues.......technical issues is one part of the issues.............

[sandy_123]

(09-05-2008 09:52 AM)Dish Wrote:  

(09-05-2008 09:46 AM)mj786 Wrote:  

(09-05-2008 07:38 AM)dcosmopolitan Wrote:  - Your name: Himanshu Mathur
- STB number: Unknown
- Client ID: xxxxxxxxxx
- Customer since: March 2007
- Description of the problem: I have a multiroom subscription with 2 STB's but the problem is when we switch off first STB other STB also shows signal unavailable message. I have been facing the problem since August 2008.
- Having problem since: August 2008
- Expected solution : I hope u can solve this so that we dont have to keep the first STB On for viewing On 2nd STB.




Thanks in anticipation!!

Try using Dual LNB near the Dish.. then you wont face this problems.. I think right now you are using just single LNB and connected to other STB via loopout.. right?

Well I agree with you.

I am quite sure, he is using loop-through, by which signal from 1 STB is given to other STB (Can't remember whether TATASKY's STB has loop out, but I guess it should). In case of loop-through, power needs to be applied to 1st STB, only then signal is bypassed by tuner. So 1st STB needs to be in power on state always (standyby will also do). As MJ said use dual LNB or give seperate signal to other 2nd STB

[Dish]

Thanks Sandy for putting some lights on.

[sandy_123]

(09-05-2008 08:10 PM)Dish Wrote:  Thanks Sandy for putting some lights on.

You are welcome