Solutions to Tata Sky problems on SaveOnDish

[Mr. Channel]

Welcome to the Tata Sky problems solution thread,

If you have any problems related to Tata Sky, we will now solve them right here on SaveOnDish.com, all you need to do is send me the following details via PM (Click here)

- Your name:
- STB number:
- Client ID:
- Customer since:
- Description of the problem:
- Having problem since:
- Expected solution

After sending the PM, please post in this thread so I don't miss your PM.

We will try to solve your problems as soon as possible.

Mr. Channel

[shiyamh]

Dear Mr. Channel,
Please help me to sort out the problems I'm facing with Tata sky STB which is described below:


Description of the problem:I'm getting a message "DVB SSU MMIV LOADER.  New Software being downloaded.  Do not switch off your Digibox...... 0% completed".  If we keep waiting for update to finish it still show 0% completed and show the home page which allow me to go the subscribed channel but this will last only few almost 1 mnt duration and then again go back to the software update mode.  This action is repeating every now and then.  I tried completely switch off the digicomp and switching on again.  Still the same problem.
1. Also I added Ten sports to my package early morning today.  I have conifrmation message in my STB about the addition of the package.  BUt still I'm not able get the channel.

Hope you can help me in sort out this problem.

[rmda]

shiyamh Wrote:Dear Mr. Channel,
Please help me to sort out the problems I'm facing with Tata sky STB which is described below:


Description of the problem:I'm getting a message "DVB SSU MMIV LOADER.  New Software being downloaded.  Do not switch off your Digibox...... 0% completed".  If we keep waiting for update to finish it still show 0% completed and show the home page which allow me to go the subscribed channel but this will last only few almost 1 mnt duration and then again go back to the software update mode.  This action is repeating every now and then.  I tried completely switch off the digicomp and switching on again.  Still the same problem.
1. Also I added Ten sports to my package early morning today.  I have conifrmation message in my STB about the addition of the package.  BUt still I'm not able get the channel.

Hope you can help me in sort out this problem.

Hai Gays,

I had the same problem since last 4 days; yesterday evening i solved this problem now its working fine;

I just called the technician since he was the one fixed the Dish antanna earlier. He told me to bring the Digibox to his shop; I dont know what he did; I hope he might did software download somewhere, but he charged me AED 100/-.

Please note that NOT only for me they were nealy 15 TS digibox found with same prob. today.

I am residing in Abu Dhabi - UAE @ Old Passport Road. If any one wanna that Technician Contact Details let me know.

Regards,

Mohamed Ali Rajak

[shiyamh]

Dear Mohammed,
That is great news! May you please provide me the contact details? I'm also in Abu Dhabi (Madinat Zayed).

Regards,
SHiyam

[ajuravi]

Now shiyamh i think your problem will be solved as i hope that rmda will help you out to come out of the forum..........

[rmda]

ajuravi Wrote:Now shiyamh i think your problem will be solved as i hope that rmda will help you out to come out of the forum..........

Contact Excel Digital Electronics which is located in Old Passport Road, Al Fardan building; Next to Favorite Restaurant Building @ passport Road ; Mobile No of the Technician:050-5968467

When contact him tell that gay that u got this no. from Internet; you may get some discount;

RMDA

[shiyamh]

rmda Wrote:

ajuravi Wrote:Now shiyamh i think your problem will be solved as i hope that rmda will help you out to come out of the forum..........

Contact Excel Digital Electronics which is located in Old Passport Road, Al Fardan building;  Next to Favorite Restaurant Building @ passport Road ; Mobile No of the Technician:050-5968467

When contact him tell that gay that u got this no. from Internet; you may get some discount;

RMDA

Interesting...... This is the same person who installed my dish. Any way, I'm in India now and have taken the digicomp with me. I will update the software and will bring it back.

Thanks for your great help. This will be a great piece of information for all the Abu DHabi users.

Regards
Shiyam

[dcosmopolitan]

- Your name: Himanshu Mathur
- STB number: Unknown
- Client ID: xxxxxxxxxx
- Customer since: March 2007
- Description of the problem: I have a multiroom subscription with 2 STB's but the problem is when we switch off first STB other STB also shows signal unavailable message. I have been facing the problem since August 2008.
- Having problem since: August 2008
- Expected solution : I hope u can solve this so that we dont have to keep the first STB On for viewing On 2nd STB.


Thanks in anticipation!!

[Dish]

(09-05-2008 07:38 AM)dcosmopolitan Wrote:  - Your name: Himanshu Mathur
- STB number: Unknown
- Client ID: xxxxxxxxxx
- Customer since: March 2007
- Description of the problem: I have a multiroom subscription with 2 STB's but the problem is when we switch off first STB other STB also shows signal unavailable message. I have been facing the problem since August 2008.
- Having problem since: August 2008
- Expected solution : I hope u can solve this so that we dont have to keep the first STB On for viewing On 2nd STB.


Thanks in anticipation!!

Well it means something wrong in your connection. So better you call them in Call centers so they will solve your problems faster.

[mj786]

(09-05-2008 07:38 AM)dcosmopolitan Wrote:  - Your name: Himanshu Mathur
- STB number: Unknown
- Client ID: xxxxxxxxx
- Customer since: March 2007
- Description of the problem: I have a multiroom subscription with 2 STB's but the problem is when we switch off first STB other STB also shows signal unavailable message. I have been facing the problem since August 2008.
- Having problem since: August 2008
- Expected solution : I hope u can solve this so that we dont have to keep the first STB On for viewing On 2nd STB.




Thanks in anticipation!!

Try using Dual LNB near the Dish.. then you wont face this problems.. I think right now you are using just single LNB and connected to other STB via loopout.. right?